Q: Are denials related to Physician’s Certifications common, and how can we avoid them?

A:According to the latest Comprehensive Error Rate Testing report from the Centers for Medicare & Medicaid Services, inadequate documentation for Physician’s Certifications/Recertifications accounted for over 35% of errors contributing to improper payments. No specific form is mandated, but the documentation must include all required components, be timely and be signed and dated by a physician or nonphysician provider.

Certification:

• The individual needs skilled nursing or rehabilitation services

• Services are required daily (or five days a week for therapy)

• Services can only be provided in the SNF

• Services are for an ongoing condition for which the individual received inpatient hospital care or arose during a SNF stay

Recertification:

• Reason for continued post-hospital SNF care

• Estimated time to remain in the SNF

• Discharge or home care plans

• Whether continued SNF services are for a condition that was treated or arose during the SNF stay

Timing:

• Certification must be obtained at  admission or as soon as reasonable

• First recertification is required by the 14th day of post-hospital SNF care

• Subsequent recertifications are required at least every 30 days

There may be times of isolated oversight or lapse. In rare instances, delayed certs/recerts will be honored with an explanation or other relevant evidence.