Dear baby boomers, Thank you, thank you, thank you! You made my ugly-as-sin, chunky, deep-cut, orthopedic “sneakers” acceptable to wear with my fancy tailored business suit. I don’t have to...
Making sense of the data deluge
By
Steven Littlehale
Nov 11, 2022
My happy place is standing in front of nursing home providers and honoring them through education. Shining a loving light on these special people and honoring their commitment to better care feeds my soul....
Yo, I’ll tell you what I want, what I really, really want
By
Steven Littlehale
Oct 14, 2022
It’s a curious day when I lift a lyric from the Spice Girls to title an article. The Spice Girls’ first single, “Wannabe,” was released in 1996 and rocketed to the top of the British singles chart....
Staffing challenges: A time to look inward
By
Steven Littlehale
Sep 16, 2022
As the Biden administration marches toward some type of minimum staffing requirement for nursing homes, it’s easy for providers to feel like helpless, angry victims. Even as a proponent of acuity-based...
Lots to learn with new Five-Star
By
Steven Littlehale
Jul 22, 2022
On a recent flight, I sat next to an attorney whose principal focus was compliance. It turned out that we were both on our way to speak at events in the same popular Florida conference destination. She...
Predicting future SNF viability through the Facility Stability Index
By
Steven Littlehale
Jun 24, 2022
While shopping for my first condo in 1993, I was initially drawn to new and shiny developments in an area of Boston that was “up and coming.” I visited one abode that seemed promising at first. Its...
Which matters most: Social media or Five-Star?
By
Steven Littlehale
May 27, 2022
Recently my colleague Ken Kelley, MS, OTR/L, RAC-CT, a clinical consultant/reimbursement specialist, posited something about Five-Star ratings that I hadn’t considered. He suggested that, in general,...
Tough conversations on gender equity, from dinner tables to boardrooms
By
Steven Littlehale
Apr 29, 2022
To solve our staffing shortage, we must address the issue of gender parity in leadership. And to do that, we must embrace our fear, speak up, and act; we must start the tough conversations.
Is ‘location, location, location’ still driving your Five-Star success? Yes!
By
Steven Littlehale
Apr 01, 2022
Tying reimbursement to investments in quality is a good idea, but it won’t work with the current Five-Star system.
Additional staffing metrics point to organizational stability
By
Steven Littlehale
Mar 04, 2022
The Centers for Medicare & Medicaid Services, through its consumer‐facing website, has made additional nursing home staffing data available. Doing so during a public health emergency, when the industry...