Stay interviews in senior care: A guide for managers
By
Cara Silletto
Sep 29, 2023
Retaining and keeping dedicated staff is paramount in senior care. A key strategy for this is implementing the “stay interview,” a proactive approach to understanding employee experiences, concerns...
What’s your 2023 leadership training plan?
By
Cara Silletto
Nov 07, 2022
As we begin to plan for the 2023 calendar year, I’m talking with more executives about their vision for professional development.
The critical mentoring conversation you didn’t know was needed
By
Cara Silletto
Oct 04, 2022
We’ve become much more flexible as employers in the past decade because the employment market has shifted from giving employers an advantage.
Are people really satisfied in their roles?
By
Cara Silletto
Sep 01, 2022
There are levels to every organization, and after seeing the results of this year’s Mood of the Market survey by McKnight’s, we must keep in mind that the respondents were nearly all administrators...
Has your emotional intelligence dropped? It can!
By
Cara Silletto
Aug 02, 2022
DISC and other behavioral style assessments have results that typically remain unchanged over time because they gauge how a person is hard-wired. Emotional Intelligence (EQ), on the other hand, increases...
Leave the culture better than you found it
By
Cara Silletto
Jul 05, 2022
If you were ever in a scouting troop when you were younger, you probably learned the phrase, “Leave the campsite better than you found it.” That meant if you saw a piece of trash in the woods, you...
Support staff in a different way to reduce turnover
By
Cara Silletto
Jun 02, 2022
Front-line workers want physical, mental and emotional SUPPORT from their leaders. They’re not getting it right now, and they need it every single day!
That’s just common sense! Why staff often miss the mark
By
Cara Silletto
May 03, 2022
Most leaders I know had a pretty great parent or two who raised them. Those parents worked hard in at least one job if not more while their children were growing up. Those parents also set the stage...
Regaining realistic workloads: Humans need maintenance and upgrades too
By
Cara Silletto
Apr 05, 2022
My seven-year-old son recently saw a pick-up truck sitting on the side of the road and asked what happened. From my view, it had clearly blown a tire, so I said, “His tire blew up while he was driving.” ...
Three ways to make a new hire’s day two count
By
Cara Silletto
Mar 03, 2022
Today, there are more open positions than applicants, which means we have to make those first several days better for new hires. Chances are they still have a few more options waiting if the first week...